Barrel

Frequently Asked Questions

Who is WeinAuktionator?

Here you can find more information: About WineAuctionator

Wie laufen Online-Auktionen bei Weinauktionator ab?

All auctions take place online. You can find the current auctions here. This allows you to participate in our international auctions from anywhere in the world.
In order to bid at the auctions, you need to register in advance. This will only cost you a few minutes, but we recommend that you do it in time.
It is possible to view the wines to be auctioned in advance, after a prior appointment. 

How can I pay?

Payment for your purchases is due within 7 days after end of auction. This can be done by bank transfer or by Paypal. The possibility of cash payment exists only after a personal arrangement. 
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How is the authenticity of the wines verified?

We  work with ultraviolet light sources to check security features and, thanks to a network built up over many years, can rely on information from the winemaker. Archiving of all possible identification features ensures the highest possible level of authentication. 

What fees are charged?

As a wine auction house, we need to offer our customers the greatest possible transparency. This applies not only to the true-to-life presentation and description of the wines but also to our fee model. 
With the WineAuctioneer we charge a uniform surcharge of 15% on the hammer price (plus VAT). There are no further costs beyond this.  From 01.01.2021 the regular tax rate of 19% applies.
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How do I get auctioned wines?

Collection must take place within 21 days. If you are unable to collect your auctioned wines yourself, we will arrange transport for you at self-cost prices by DPD and UPS.
For larger consignments, we will be happy to enquire about transport conditions with our logistics partner, DB Schenker. 
On request, we offer free storage for further 4 weeks after receiving your payment. Our warehouse is temperature-controlled, secure and all-risk insured. 

Just another question?

If you have any further questions, please contact us via e-mail at support@weinauktionator.de
or per telephone under  +491712700499
We look forward to getting in touch with you.